- #Samsung washing machine recall information serial#
- #Samsung washing machine recall information full#
- #Samsung washing machine recall information free#
Please feel free to leave any questions, comments, or additional information in the comments below and don’t forget to visit 1stSourceServall. If you know someone else who may find this information helpful don’t forget to share it. Until your washer has been repaired or exchanged, Samsung strongly recommends using only the low speed or delicate cycles for bulkier items to help avoid injury.
#Samsung washing machine recall information full#
If you purchased a recalled washer in the 30 days prior to this recall, you are eligible for a full refund from the retailer.Īll known owners should also receive a home label kit in the mail, which includes a new control panel guide, warning labels, and additional user support materials.Īt this time, there have unfortunately been 9 reports of injuries from impact or falls. If you choose to purchase a new Samsung washer, this rebate could include up to an additional $150 as a loyalty incentive. The value of the rebate will depend on the age and model of the washer. The second option is a rebate towards a new washer, as well as free removal of the old unit and installation of the new one. This repair includes the installation of additional structural reinforcements.
The first option is a free in-home repair with warranty extension for non mid-control washer models. Consumers reported a slew of defects associated with their washers, including washer drums losing balance, which caused excessive vibrations and led to the top of the washer separating from the machine’s body. Samsung is currently offering a few solutions. A voluntary Samsung washer recall was issued by the manufacturer in November 2017 over reports of major defects. If you do have an affected model, contact Samsung immediately.
#Samsung washing machine recall information serial#
The model and serial number, as well as the manufacturing date should be located on a tag either behind the control panel or on the back of the washer. To verify if your washer has been included in the recall, you can visit the Samsung website and enter your model & serial number, or contact them directly at their toll-free number 86 from 8am to 10pm ET. Approximately 2.8 Million washers have been included in this recall. These models were sold nationwide at a variety of home appliance stores including Best Buy, Lowes, Sears, and the Home Depot between March of 2011 and current production dates. This is said to be caused by a problem with the drum potentially losing balance, triggering these excessive vibrations during the high-speed spin cycle when washing large or bulky items such as bedding. Novem– Samsung has officially recalled 34 top-loading washing machine models due to risk of damage and potential injury from impact after receiving 733 reports of excessive vibration or the top detaching from the chassis.
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